The Converged Blog

Hospitality general managers work to create an environment that is safe for both guests and employees. Unfortunately, sexual harassment of employees has been a significant problem in hotel properties.

According to an analysis by the Center for American Progress, more than 25 percent of sexual harassment charges filed from 2005 to 2015 were from workers in service-focused industries. Of more than 41,000 charges reviewed, 14.2 percent of charges were filed from accommodation or food service workers.

The baby boomer generation is changing the way senior living properties operate. Not only are these individuals more independent and tech-savvy then their historical counterparts, but they’re also living longer. According to the Social Security Administration, a man who turns 65 today will live to be 84 on average, and a woman who turns 65 today will live to be 86.5.

Guest needs are not the only priority for property managers and owners; maintaining a safe environment for staff is another critical challenge to address. Industry-wide mandates ensure that hospitality properties of all sizes remain focused on developing a safe environment for all staff.

HITEC Minneapolis, the world's oldest and largest Hospitality technology show, wrapped up last week after several days of essential education from industry experts and access to new, innovative products from top vendors. With everything from voice-enabled devices to robots, there was a variety of new solutions available for the market; however, one of the most popular products was a simple device developed to support employee safety from TraknProtect, a provider of real-time location technology.

We've put together this comprehensive infographic on what to expect during an Allbridge implementation. Whether you choose a data, video, and/or voice solution, our team is equipped to design and implement the solution for your property needs.

Over the last 10 years, the cloud has grown from an exciting new technology championed by early adapters into a must-have for organizations across all industries. To take advantage of cost savings, scalability, flexibility, and reliability, businesses are increasingly moving their workloads and tools into the cloud.

According to a recent survey by J.D. Power, 77 percent of guests said a large flat-screen television was available at the hotel they chose to stay at. Hotel guests also said that they expect to receive free Wi-Fi during their stay, and report lower satisfaction with properties that charge for connectivity.  To satisfy your guests, you need to provide in-room technology that is outfitted with all the latest technologies—including IPTV, OTT content, high-speed Wi-Fi, and more.

Voice technology plays a critically important role in shaping the hospitality experience. Your guests expect to feel right at home during their stays, and in the age of mobile devices and lightning-fast networks, properties need to provide modern solutions that mimic each guest’s at-home experience.