The Role of IoT in Hospitality Staff Safety

Guest needs are not the only priority for property managers and owners; maintaining a safe environment for staff is another critical challenge to address. Industry-wide mandates ensure that hospitality properties of all sizes remain focused on developing a safe environment for all staff. Staff safety in Hospitality is an issue: A 2022 study found that more than 60% of respondents experienced sexual harassment, verbal and psychological bullying or racial abuse, while more than 70% witnessed these behaviors.

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Student Housing: What the Future Holds

Most anyone could look at student housing, which is being occupied now by digital natives in Gen Z, and state that obviously technology is going to continue to grow and impact this market. But technology just for the sake of technology isn’t advantageous to student housing operators, nor is it particularly attractive to today’s student residents. After all, if it was, you’d be seeing each lease come with an Internet connected crockpot or toaster. It’s the technology products that truly impact “the way we interact with our world” that will have the largest effect on student housing. 

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Top Tech Priorities for Senior Living Communities in 2021

The senior living technology boom has been a long time coming. Tech was not always a priority for older adults, but in recent years, usage has skyrocketed among seniors. More seniors are moving into communities with smartphones, tablets, laptops, and other wireless gadgets, and the number of devices will only increase as time goes on. The shift towards connected communities has been gradualwhen the pandemic hit, however, the industry was forced to jump headfirst into modern technology in order to keep residents safe and healthy while maintaining their quality of life and mental health.

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[Infographic] Technology Trends of 50+ Adults

Technology usage is growing among older adults, and has certainly had a big impact on senior living operations and its residents.

The outbreak of COVID-19 this year shows just how important it is for seniors to have the ability to stay virtually connected to loved ones. Solutions such as television systems and building-wide managed Wi-Fi can’t be overlooked, as they deliver much needed entertainment and connectivity for residents.

The evolution of the Internet of Things (IoT) has also brought us voice recognition solutions, safety sensors, and smart home technology for security cameras and thermostats. These applications can provide users with more freedom and a higher quality of life, making the senior living environment better for both residents and operators. Additionally, older adults are continuing to adopt more devices like smartphones and smart speakers.

Many healthcare IT leaders are also looking ahead to increasing numbers of Baby Boomers retiring and seeking to prepare to match their expectations for a connected technology experience. 

Based off recent research completed by AARP, we've put together this comprehensive infographic on growing technology trends for adults 50+.

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Do the Math: Senior Living Wi-Fi is Worth the Investment

Technology has disrupted many industries over the last decade. Amazon, eBay, and many other online retailers have experienced tremendous growth in the use of e-commerce, leading to the reduction of traditional brick-and-mortar stores. Uber and Lyft have dominated market share over the traditional taxi cab industry. Airbnb and VRBO are changing how vacations and reservations are booked, and streaming services like Netflix and Hulu have uprooted the video rental industry.

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The Future of Technology in Student Housing

In a recent interview with Forbes, Pierce Education Properties founder Fred Pierce stated that “the future of student housing is going to be driven by technology, the way we interact with our world, and an increase in college bound students.” 

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Webinar: Staff Safety Regulation

On August 27th, 2019, Allbridge presented a webinar in conjunction with TraknProtect to review new staff safety regulations going into effect across the United States. The regulations themselves vary across different jurisdictional areas and hotel brands, but the core requirement is that hotels must provide safety buttons to their in-room service employees. The buttons are to be utilized when the employee is presented with a situation where they feel unsafe.

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Allbridge and TraknProtect Commit to Keep Hospitality Staff Safe

Hospitality general managers work to create an environment that is safe for both guests and employees. Unfortunately, sexual harassment of employees has been a significant problem in hotel properties.

According to an analysis by the Center for American Progress, more than 25 percent of sexual harassment charges filed from 2005 to 2015 were from workers in service-focused industries. Of more than 41,000 charges reviewed, 14.2 percent of charges were filed from accommodation or food service workers.

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New Jersey Staff Safety Law: What Hoteliers Need to Know

Hotels in New Jersey with 100+ rooms are now required by law to provide staff alert devices to their employees before the end of 2019. This is according to New Jersey Senate Bill 2986, which Governor Phil Murphy signed into law on June 11th, 2019. The bill itself goes into detail regarding the reasoning behind it:

“Due to the unique nature of hotel work, hotel employees are particularly vulnerable to unsafe working conditions because they often work alone in hotel guest rooms, which sometimes may be occupied. This solitary work places them at risk of assault, including sexual assault, and sexual harassment. However, some hotel employers have not adequately addressed the safety concerns of hotel employees.”

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How IoT Improves Staff Safety in the Hospitality Industry

Guest needs are not the only priority for property managers and owners; maintaining a safe environment for staff is another critical challenge to address. Industry-wide mandates ensure that hospitality properties of all sizes remain focused on developing a safe environment for all staff.

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