Business market research professionals such as Inkwood Research’s Sherry Thomas generally agree that unified communication (UC) systems offer tremendous advantages to the organizations that implement and use them. Thomas describes the many ways in which UC systems enhance the ease and flexibility of communications to boost productivity, tighten security, slash operational costs, and drive business growth.
Furthermore, an Inkwood Research study projects an exceptional compound annual growth rate of 10.90% for the global unified communications market through 2027. While businesses in a wide variety of sectors and industries stand to profit from unified communications, the adoption of a quality UC system is particularly beneficial in the world of hotels, multi-family housing, and senior living properties.
An umbrella term that might reference any number of specific digital technologies, “unified communications” means different things to different people in different professional fields. To professionals in the hotel, multi-family, and/or senior living property markets, a UC system must allow managers, employees, residents, and/or guests to call, text, email, and access a wealth of informative and entertaining content both on personal digital devices and on large in-room television screens.
When developed and used properly, a good UC system will not only present a united and smooth consumer interface but greatly enhance brand image and user experience (UX) as well. While facilitating comprehensive and targeted internet, television, and telephone connectivity, the integrated property and technology platform provider Allbridge adds considerable supplementary value to hotel, multi-family housing, and senior living property clients in terms of improved convenience and security as well as sleek features such as in-room digital directories and online splash pages.
The Challenges of Managing Multiple Tech Partners in Hotels, Multi-Family Housing, and Senior Living Properties
To keep pace with the speed of modern business while embracing its operational diversity, all kinds of organizations require intricate and in-depth digital communications that are both fully integrated and cohesive. But the demand for state-of-the-art UC systems in the hotel, multi-family housing, and senior living property sectors is particularly pronounced. After all, companies in these sectors must serve a broad spectrum of administrators, workers, residents, and/or guests, all of which need and expect a broad array of communications and entertainment accommodations.
The sheer complexity of hotel, multi-family housing, and senior living property communications has led many companies to splinter their systems among an array of different technology vendors. This leads to communications/entertainment operations that are fragmented and ineffective, leading to negative effects in areas that range from staff training to customer satisfaction to overall operational efficiency.
A good UC system, however, will consolidate all your digital communications infrastructure as a single entity under the guidance of a single provider. This not only greatly simplifies the sum total of your on-site communications and entertainment but allows you to avoid the many hassles and higher costs of working with many different vendors. Maintaining all of those separate contract and support structures wastes time and can strain both your workforce and your financial bottom line. Beyond the expenses that go hand in hand with lost productivity, multiple vendor contracts can lead to hidden costs due to system redundancies and interoperability issues.
The Benefits of Unified Communications Systems in the Hotel, Multi-Family Housing, and Senior Living Property Sectors
Unified communications systems, such as those offered by Allbridge, offer significant advantages for hotels, multi-family housing, and senior living properties by enhancing guest and resident experiences, improving staff coordination, and simplifying maintenance operations. Allbridge serves as a single, streamlined vendor, integrating various communication systems to optimize property operations.
UC systems offer businesses in the hotel, multi-family housing, and senior living property sectors exceptional operational advantages, both internal and customer-facing. Thanks to their ability to facilitate efficient communication between workers/departments and simplify task delegation as well as general workflow management, UC systems have a demonstrated ability to improve staff coordination and boost company productivity. And from streamlining front desk operations for faster check-ins and personalized service to integrating communication channels for consistent guest and resident communication, UC systems are also specifically geared toward enhancing guest experience through reliable service and seamless interactions.
The Allbridge Solution
Allbridge provides a great example of a quality unified communications system that is tailored specifically for the hotel, multi-family housing, and senior living property sectors. Industry-specific UC capabilities and features offered by Allbridge include….
- Wi-Fi Networks, Equipment, and Monitoring
- HD and 4K Television/Streaming Video Content
- A Variety of Over-the-Top (OTT) Platforms Offering Access to Content from Netflix, HBO, Hulu, YouTube, Spotify, and More
- On-Premise and Cloud-Based Telephone, Handset, and Voice Devices/Solutions
- Customized Security Solutions Ranging from Electronic Door Locks to Parking Access Technology
- Specialized Unifying Features Such as Branded Digital Directories and Splash Pages
Even better, Allbridge can typically integrate their UC systems with your existing property operations. In fact, Allbridge's systems are fully compatible with most property management systems (PMS) and other industry-specific technology solutions. This means you can install and transition to an Allbridge UC system with minimal disruption to your daily operations.
Allbridge offers a range of customizable solutions to meet the diverse needs of all kinds of hotel, multi-family housing, and senior living property organizations. Take, for example, the Columbus, Ohio-based multi-family development The Urban. When The Urban was experiencing slow and unreliable Wi-Fi service, Allbridge conducted an in-depth troubleshooting process to uncover and address considerable cabling, network equipment, and strategic coverage issues.
In Conclusion
From simplifying your on-site communications/entertainment and making them far more cohesive to saving you money and enhancing your company branding efforts, a quality UC system offers countless benefits for all kinds of hotels, multi-family housing, and senior living properties. As a leading unified communications provider, Allbridge offers tailor-made systems that facilitate seamless employee coordination, streamline daily processes, and improve the routine experiences of residents and guests alike.
Ready to optimize your property management operations? Contact Allbridge today to see what an effective and efficient UC system can do for your hotel, multi-family housing, or senior living property business.
Ready to optimize your property management operations? Contact Allbridge today to see what an effective and efficient UC system can do for your hotel, multi-family housing, or senior living property business.
