The Converged Blog

For years, the guest room television wasn’t a high priority for many hotel operators unless the property had free HBO. While consumer technology quickly advanced, from picture and performance to over-the-top (OTT) capabilities, the hotel TV remained stagnant, taking years to even bring high definition (HD) to the guest room. However, the television is a vital part of the guest experience, and you need comparable video services to what your guests are accustomed to at home to make them feel comfortable.

It’s no secret that consumer expectations continue to rise. The digital age has led the hospitality industry to become more competitive than ever, and the pandemic has only accelerated the need for modern hospitality technology.

The Hospitality industry has spent the past two months in a state of uncertainty. With travel restrictions and social distancing measures in full force, hotels watched occupancy levels decline – with many hotels closing entirely. Some repurposed their space to house the homeless or frontline workers, and others became quarantine sites.

Television is still very relevant in the Hospitality industry for a simple reason: You need video services to make your guests feel comfortable. Even if that content isn’t delivered over traditional cable wires, guests still enjoy television programming—even as over-the-top (OTT) disruptors like Netflix have shaken up the industry.

That said, not every hotel television solution is alike.

The rise of the Internet and the proliferation of high-speed networks have transformed the way people watch television and movies—and, by extension, have changed the way they consume content at hotels and other Hospitality properties. Thanks to the emergence of over-the-top (OTT) content and on demand streaming solutions, people can watch shows and movies at their own convenience, instead of relying on hardware technology such as a VCR or DVR.

As the manager of a property in the Hospitality or Healthcare industry, you’re focused on delivering great experiences to every person who passes through your doors. One of the best ways you can do that is by investing in up-to-date data, video, and voice solutions that give guests access to things they’ve grown accustomed to in recent years—such as Wi-Fi and over-the-top content.

Guests at Hospitality properties and residents at Senior Living communities increasingly expect up-to-date technology experiences. In an increasingly digitally connected world, people rely on their devices to carry out everyday tasks.

In the digital age, the Hospitality industry is becoming more competitive than ever before. Guests’ expectations are constantly changing, and to grow your business, you need to differentiate your property from the competition. It can be valuable to meet and exceed expectations by offering exemplary experiences in every interaction.

When you think about the latest technology in the Hospitality industry, usually things like high-speed Internet, Wi-Fi, over-the-top content, video, IPTV, and other similar technologies pop into your mind.

On August 27th, 2019, Allbridge presented a webinar in conjunction with TraknProtect to review new staff safety regulations going into effect across the United States. The regulations themselves vary across different jurisdictional areas and hotel brands, but the core requirement is that hotels must provide safety buttons to their in-room service employees. The buttons are to be utilized when the employee is presented with a situation where they feel unsafe.