One of the most important things Hospitality properties and Healthcare communities need to provide to their guests and residents is a modern voice network that enables them to easily talk to anyone—family and friends, other guests and residents, and property staff.
Allbridge and communications provider NEC have partnered to help you provide this key service. Allbridge is proud to offer NEC’s on-premise voice solutions, which focus on flexibility and cost control.
NEC’s on-premise VoIP solutions deliver a number of benefits to Hospitality and Healthcare properties. VoIP is a cost-effective solution that is delivered over high-speed Internet. These VoIP solutions are also scalable and can grow in lockstep with your business. Beyond that, on-premise VoIP ensures business continuity because your system is protected in your on-premises environment; you don’t have to rely on an outside vendor to make sure your systems are up and running.
However complex your needs are, Allbridge and NEC can design a custom voice solution for your property to ensure an exemplary experience for each guest and resident. NEC offers an extensive portfolio of solutions, including guest services enhancements, staff mobility solutions, conference services, network management, dependable migration paths, and more.
Why should you consider investing in NEC technology when working with Allbridge?
Scalability
As your property grows over time, you need an underlying voice solution that can scale with your business.
Using NEC’s voice solutions, Allbridge can create a customized VoIP network based on your property’s size, existing infrastructure, and your unique needs. Thanks to the Internet-based nature of the voice solution, your phone network can keep pace with your growth, scaling seamlessly with you over time.
Performance
NEC delivers a high-performance network full of valuable features. For example, NEC’s state-of-the-art Hospitality operator and guest reservation services enable callers to easily book rooms and get their questions answered.
Your property can also use skill-based routing to ensure that the most qualified agents are given the most appropriate calls.
What’s more, NEC’s staff mobility solutions enable employees to stay productive and connected all day long—even when they’re on the go. Workers can collaborate even when they’re not sitting at their desks, enabling them to solve guest or resident problems faster and get more done in less time.
NEC’s solutions also offer a number of other features that further strengthen performance, like open standards that enable you to integrate the system with existing tools and dependable migration paths that help make sure you’re up and running quickly.
Reliability
NEC best-in-class technology includes service-oriented infrastructure that promotes business continuity and strengthens brand reputation. NEC’s solutions can be integrated into existing property management systems and third-party equipment, so you won’t have to rip-and-replace all of your infrastructure to make use of the technology. Instead, you can get up and running in little time.
NEC also provides an easy-to-use graphic user interface that makes management, maintenance, and continuity of infrastructure intuitive. In the event something isn’t working as designed, technicians should be able to figure out what’s wrong and bring things back online quickly.
Support
In addition to taking advantage of NEC’s leading technology, your property will also get access to Allbridge’s top-notch support. We’ll help make sure your installation goes smoothly, and our team is available 24/7 to make sure your voice systems are working properly.
Our quality support is part of the reason why Allbridge is a Certified Double Diamond Associate of NEC; this achievement is given to authorized dealers that have demonstrated a track record of technical expertise, customer satisfaction, training, and sales performance.
Getting your Hospitality or Healthcare property to the next level starts with offering your guests and residents modern voice solutions that enable them to feel right at home on your property. Thanks to the partnership between Allbridge and NEC, this goal is easily attainable.
