What Are Managed Services and How Are They Valuable for Your Property?

As the manager of a property in the Hospitality or Healthcare industry, you’re focused on delivering great experiences to every person who passes through your doors. One of the best ways you can do that is by investing in up-to-date data, video, and voice solutions that give guests access to things they’ve grown accustomed to in recent years—such as Wi-Fi and over-the-top content.

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How to Upgrade Your Resident and Guest Technologies over Time Without Breaking Your Budget

Guests at Hospitality properties and residents at Senior Living communities increasingly expect up-to-date technology experiences. In an increasingly digitally connected world, people rely on their devices to carry out everyday tasks.

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[Infographic] Technology Trends of 50+ Adults

Technology usage is growing among older adults, and will certainly have a big impact on senior living operations and its residents this year and beyond. The evolution of the Internet of Things (IoT) has brought us voice recognition solutions, safety sensors, and smart home technology for security cameras and thermostats. These applications can provide users with more freedom and a higher quality of life, making the senior living environment better for both residents and operators. Additionally, older adults are continuing to adopt more devices like smartphones and smart speakers.

Many healthcare IT leaders are looking ahead to increasing numbers of Baby Boomers retiring and seeking to prepare to match their expectations for a connected technology experience. 

Based off recent research completed by AARP, we've put together this comprehensive infographic on growing technology trends for adults 50+.

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How to Ensure Your Senior Living Wi-Fi Network Is Secure

The addition of Wi-Fi services to senior living properties is quickly becoming more of a standard amenity and less of a diamond-in-the-rough offering. Many Healthcare properties offer Wi-Fi to their residents, either to drive competitive advantage or as an opportunity to upsell them on additional services.

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Do the Math: Senior Living Wi-Fi is Worth the Investment

Technology has disrupted many industries over the last decade. Amazon, eBay, and many other online retailers have experienced tremendous growth in the use of e-commerce, leading to the reduction of traditional brick-and-mortar stores. Uber and Lyft have dominated market share over the traditional taxi cab industry. Airbnb and VRBO are changing how vacations and reservations are booked, and streaming services like Netflix and Hulu have uprooted the video rental industry.

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Why are Hospitality TV Services Critical to Guest Satisfaction?

In the age of rapid Internet searches and online reviews, guest satisfaction plays an increasingly important role in the success of any Hospitality business.

That’s because there’s a 91 percent chance customers won’t do business with a company again after a bad experience. Making matters worse, guests who have bad experiences are much more likely to share details about those experiences with their family, friends, and colleagues, or publicly on social media. In an age where 84 percent of people trust online reviews as much as they trust recommendations from their peers, these factors can have tremendous implications on hotels.

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One-Stop Shop | Allbridge + Arlo Hotels

Arlo NoMad, a trendy but comfortable boutique hotel in the Flatiron area of Manhattan, prides itself on the unique experience it provides to guests. Partway through construction of the Arlo NoMad and its sister hotel, Arlo SoHo, Allbridge was brought in to assist at a critical juncture in the business - to fix and complete work that a previous partner had begun and abandoned. Allbridge not only installed its high-speed Internet and hosted voice solutions, but assisted Arlo NoMad in completing the low-voltage design and cabling for the hotel.

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Allbridge: One Year Later

November 28, 2019 marked the one year anniversary of the announcement of Allbridge. Three industry leaders — Bulk TV & Internet, DCI Design Communications, and EthoStream — came together to form one unified company that now serves more than 1,000,000 rooms nationally.

We spoke with the Allbridge CEO, Dave O'Connell, to gain an insight on what led to the creation of the company and what the past year has been like. 

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Must-Know Terminology for Hospitality Technology

As you begin your quest for Hospitality technology solutions, you’ll likely run into industry jargon—some of which might not be familiar. Read on for some of the most common terms you’re likely to encounter during the buying process.

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Three Essential Tech Upgrades to Improve Resident Satisfaction

 

Truly taking your senior living community to the next level starts with offering a modern digital experience—one that replicates or even exceeds what is available in many of our homes. To deliver on that promise, you need to consider the three critical technologies that make it all possible: a robust data network, quality video services, and a dependable voice system.

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