Consumer expectations continue to rise quickly. And the digital age has led the hospitality industry to become more competitive than ever, and the pandemic has only accelerated the need for modern hospitality technology.
With the current rising inflation across the country, one market has pressed forward based on the increasing demand: multifamily commercial real-estate (CRE). CRE continues to be at an all-time high across the country. But one area is often overlooked – building technology flow into a project in order to meet the increasing demands and expectations of guests and residents.
Organizations across all industries are increasingly using data analytics to accomplish a number of tasks, including informing decision-making, improving the customer experience, and figuring out which products to bring to market.
Guest Wi-Fi is the number one ranked property amenity among travelers, and with the proliferation of devices and streaming demands, network expectations continue to rise. Robust and dependable connectivity has become a top priority for most hotel brands.
As the manager of a senior living property or skilled nursing facility, you’re focused on doing everything you can to ensure your residents are comfortable in your community. One of the more streamlined ways to accomplish that is to offer your residents television services that mimic the experiences they’ve grown accustomed to in recent years.
As the manager of a property in the Hospitality or Healthcare industry, you’re focused on delivering great experiences to every person who passes through your doors. One of the best ways you can do that is by investing in up-to-date data, video, and voice solutions that give guests access to things they’ve grown accustomed to in recent years—such as Wi-Fi and over-the-top content.
TV in your hotel room hasn’t always been a given. For years, the guest room television wasn’t a high priority for many hotel operators unless the property had free HBO. While consumer technology quickly advanced, from picture and performance to over-the-top (OTT) capabilities, the hotel TV remained stagnant, taking years to even bring high definition (HD) to the guest room. However, the television is a vital part of the guest experience, and you need comparable video services to what your guests are accustomed to at home to make them feel comfortable.
The Ray Baum's Act, which expands upon Kari’s Law, was signed into law on March 6, 2018 and goes into effect on January 6, 2021. This act requires a “dispatchable location” be transmitted when a 911 call is initiated, including calls from multi-line telephone systems.
Innovation is happening all around us, and that impact can be seen across industries. From artificial intelligence (AI) to 3-D printing, countless breakthroughs have changed the way we live—improving efficiency in our daily routines and also in the workplace. Many industries have embraced these technologies, but what does innovation look like for the senior living industry?