Technology has disrupted many industries over the last decade. Amazon, eBay, and many other online retailers have experienced tremendous growth in the use of e-commerce, leading to the reduction of traditional brick-and-mortar stores. Uber and Lyft have dominated market share over the traditional taxi cab industry. Airbnb and VRBO are changing how vacations and reservations are booked, and streaming services like Netflix and Hulu have uprooted the video rental industry.
The addition of Wi-Fi services to senior living properties is now a standard amenity and less of a diamond-in-the-rough offering. Many Healthcare properties offer Wi-Fi to their residents, either to drive competitive advantage or as an opportunity to upsell them on additional services.
Guests at Hospitality properties and residents at Senior Living communities increasingly expect up-to-date technology experiences. In an increasingly digitally connected world, people rely on their devices to carry out everyday tasks.
The last few years have taken all of us for quite a wild ride. America has been through other pandemics, terrorist attacks, and recent wars, but nothing has completely shifted our way of life like COVID-19 in recent history. The worldwide pandemic brought our country to a near halt and put immense pressure on our nation’s healthcare system, and our readiness for this situation.
Even a decade ago, a high-speed Internet connection wasn’t a top priority for senior living communities. Fast-forward to today, and senior living communities are seeing reliable Internet become more important than ever. COVID-19 emphasized the necessity of keeping residents connected. Residences are seeing more move-ins from Baby Boomers and members of Generation X—and these groups are much more technologically inclined.
Organizations across all industries are increasingly using data analytics to accomplish a number of tasks, including informing decision-making, improving the customer experience, and figuring out which products to bring to market.
As the manager of a senior living property or skilled nursing facility, you’re focused on doing everything you can to ensure your residents are comfortable in your community. One of the more streamlined ways to accomplish that is to offer your residents television services that mimic the experiences they’ve grown accustomed to in recent years.
The Ray Baum's Act, which expands upon Kari’s Law, was signed into law on March 6, 2018 and goes into effect on January 6, 2021. This act requires a “dispatchable location” be transmitted when a 911 call is initiated, including calls from multi-line telephone systems.
Innovation is happening all around us, and that impact can be seen across industries. From artificial intelligence (AI) to 3-D printing, countless breakthroughs have changed the way we live—improving efficiency in our daily routines and also in the workplace. Many industries have embraced these technologies, but what does innovation look like for the senior living industry?
