The Converged Blog

Every year brings new, developing trends and challenges to the hotel and hospitality industry. While there are some common challenges, like staffing shortages, changing consumer demands, and creating a great experience, there is one main developing trend that all hoteliers need to be aware of. The rise of technology and connectivity within a hotel is taking center stage, and you need to be aware of how you can incorporate Wifi into your guest experiences. Technology has become an integral part of the hospitality industry, particularly when it comes to guest experience. In order for hoteliers to stay ahead of trends and remain competitive in the industry, they need to prioritize their wifi and connectivity networks. Understanding why this is important as well as what you can do to ensure your network is up to date will help you deliver a great experience for guests.

Guests at Hospitality properties and residents at Senior Living communities increasingly expect up-to-date technology experiences. In an increasingly digitally connected world, people rely on their devices to carry out everyday tasks.

As the manager of a senior living property or skilled nursing facility, you’re focused on doing everything you can to ensure your residents are comfortable in your community. One of the more streamlined ways to accomplish that is to offer your residents television services that mimic the experiences they’ve grown accustomed to in recent years.

As the manager of a property in the Hospitality or Healthcare industry, you’re focused on delivering great experiences to every person who passes through your doors. One of the best ways you can do that is by investing in up-to-date data, video, and voice solutions that give guests access to things they’ve grown accustomed to in recent years—such as Wi-Fi and over-the-top content.

The Ray Baum's Act, which expands upon Kari’s Law, was signed into law on March 6, 2018 and goes into effect on January 6, 2021. This act requires a “dispatchable location” be transmitted when a 911 call is initiated, including calls from multi-line telephone systems.

The exponential growth in connected devices has put an immense strain on the complex infrastructures of commercial properties in recent years, especially multifamily housing complexes and senior living communities. Add in a pandemic to accelerate the need for hybrid workspaces and virtual communication, and many properties have experienced a technological nightmare.