In 1947, the Roosevelt Hotel in New York City became the first hotel in the world to feature television in every guest room.
Since then, it’s been pretty much impossible to run a successful hotel or senior living community without giving guests and residents access to TV.
The television plays an enormous role in how hotel guests and senior living residents feel about their experiences. A sub-optimal television setup might make them think twice about whether they’re choosing the right hotel or living at the right community; a state-of-the-art system can make them feel right at home.
The hospitality industry becomes more competitive every day. In order to win in this challenging climate, hotel general managers—whether they are part of independent properties or brand-name hotels—are responsible for continuously enhancing the guest experience.
The television system you select for your senior living community plays a tremendous role in your residents’ quality of life. Although you might have tons of events and activities to keep people occupied, they may just want to relax and watch television.
It’s hard to believe 2019 is already here. The beginning of a new year provides the perfect time to look forward and see what the hospitality industry will look like as we inch closer to the next decade.
Here are six trends in hospitality technology that your company should keep an eye on in 2019 and beyond.