The Converged Blog

Every year brings new, developing trends and challenges to the hotel and hospitality industry. While there are some common challenges, like staffing shortages, changing consumer demands, and creating a great experience, there is one main developing trend that all hoteliers need to be aware of. The rise of technology and connectivity within a hotel is taking center stage, and you need to be aware of how you can incorporate Wifi into your guest experiences. Technology has become an integral part of the hospitality industry, particularly when it comes to guest experience. In order for hoteliers to stay ahead of trends and remain competitive in the industry, they need to prioritize their wifi and connectivity networks. Understanding why this is important as well as what you can do to ensure your network is up to date will help you deliver a great experience for guests.

As businesses in all industries continue to evolve and grow, there is an increased reliance on automation and technology solutions to power success. However, as we increase our dependence on technology, it’s important that we have the infrastructure and networks in place that can safely and securely support a growing reliance on automation as supply and demand continues to evolve.

"Cable TV is dead."

Are you considering upgrading your property’s voice solution? Let’s explore the benefits and things to consider before you make the move. 

When we talk about residents of senior living in 2023, we’re referring to members of the baby boomer and Gen X generations. Baby boomers are much more technologically adept than their counterparts from a few decades ago. In fact, a recent Pew study found that 40 percent of seniors now own smartphones. In fact, a recent Pew study found that 61 percent of seniors now own smartphones. Let’s explore the topic more thoroughly.   

Guest needs are not the only priority for property managers and owners; maintaining a safe environment for staff is another critical challenge to address. Industry-wide mandates ensure that hospitality properties of all sizes remain focused on developing a safe environment for all staff. Staff safety in Hospitality is an issue: A 2022 study found that more than 60% of respondents experienced sexual harassment, verbal and psychological bullying or racial abuse, while more than 70% witnessed these behaviors.

The baby boomer generation is changing the way senior living properties operate. Not only are these individuals more independent and tech-savvy then their historical counterparts, but they’re also living longer. The life expectancy for the world in 2022 was 72.98 years.

Most anyone could look at student housing, which is being occupied now by digital natives in Gen Z, and state that obviously technology is going to continue to grow and impact this market. But technology just for the sake of technology isn’t advantageous to student housing operators, nor is it particularly attractive to today’s student residents. After all, if it was, you’d be seeing each lease come with an Internet connected crockpot or toaster. It’s the technology products that truly impact “the way we interact with our world” that will have the largest effect on student housing. 

In the event one of your tech systems has an outage or simply isn’t working properly, do you have the resources on hand to rectify the problem internally? Or would you need to call in a hired hand?

When you think about the latest technology in the Hospitality industry, usually things like high-speed Internet, Wi-Fi, over-the-top content, video, IPTV, and other similar technologies pop into your mind.