The addition of Wi-Fi services to senior living properties is now a standard amenity and less of a diamond-in-the-rough offering. Many Healthcare properties offer Wi-Fi to their residents, either to drive competitive advantage or as an opportunity to upsell them on additional services.
Guests at Hospitality properties and residents at Senior Living communities increasingly expect up-to-date technology experiences. In an increasingly digitally connected world, people rely on their devices to carry out everyday tasks.
Prolific internet has changed the way we consume content. DVRs and VCRs are relics of the past. Thanks to the emergence of over-the-top (OTT) content and on demand streaming, people can watch shows and movies at their own convenience.
Television is still very relevant in the Hospitality industry. You need video services to make your guests feel comfortable. Even if that content isn’t delivered over traditional cable wires, guests still enjoy television programming—even as over-the-top (OTT) disruptors like Netflix have shaken up the industry.
The last few years have taken all of us for quite a wild ride. America has been through other pandemics, terrorist attacks, and recent wars, but nothing has completely shifted our way of life like COVID-19 in recent history. The worldwide pandemic brought our country to a near halt and put immense pressure on our nation’s healthcare system, and our readiness for this situation.
The Hospitality industry has spent the past two years in a state of uncertainty. With travel restrictions and social distancing measures in full force, hotels watched occupancy levels decline – with many hotels closing entirely. Some repurposed their space to house the homeless or frontline workers, and others became quarantine sites.
Even a decade ago, a high-speed Internet connection wasn’t a top priority for senior living communities. Fast-forward to today, and senior living communities are seeing reliable Internet become more important than ever. COVID-19 emphasized the necessity of keeping residents connected. Residences are seeing more move-ins from Baby Boomers and members of Generation X—and these groups are much more technologically inclined.
Consumer expectations continue to rise quickly. And the digital age has led the hospitality industry to become more competitive than ever, and the pandemic has only accelerated the need for modern hospitality technology.
With the current rising inflation across the country, one market has pressed forward based on the increasing demand: multifamily commercial real-estate (CRE). CRE continues to be at an all-time high across the country. But one area is often overlooked – building technology flow into a project in order to meet the increasing demands and expectations of guests and residents.
