Are you considering upgrading your property’s voice solution? Let’s explore the benefits and things to consider before you make the move.
Are you considering upgrading your property’s voice solution? Let’s explore the benefits and things to consider before you make the move.
Guest needs are not the only priority for property managers and owners; maintaining a safe environment for staff is another critical challenge to address. Industry-wide mandates ensure that hospitality properties of all sizes remain focused on developing a safe environment for all staff. Staff safety in Hospitality is an issue: A 2022 study found that more than 60% of respondents experienced sexual harassment, verbal and psychological bullying or racial abuse, while more than 70% witnessed these behaviors.
In the digital age, the Hospitality industry is becoming more competitive than ever before. Guests’ expectations are constantly changing, and to grow your business, you need to stand out from the competition. It can be valuable to meet and exceed expectations by offering exemplary experiences in every interaction, and this includes technology.
Investing in any kind of technology is a big, often expensive decision. By performing due diligence, assessing options, and taking your time, you can find the right solution for your hotel.
Guests at Hospitality properties and residents at Senior Living communities increasingly expect up-to-date technology experiences. In an increasingly digitally connected world, people rely on their devices to carry out everyday tasks.
Television is still very relevant in the Hospitality industry. You need video services to make your guests feel comfortable. Even if that content isn’t delivered over traditional cable wires, guests still enjoy television programming—even as over-the-top (OTT) disruptors like Netflix have shaken up the industry.
The Hospitality industry has spent the past two years in a state of uncertainty. With travel restrictions and social distancing measures in full force, hotels watched occupancy levels decline – with many hotels closing entirely. Some repurposed their space to house the homeless or frontline workers, and others became quarantine sites.
Consumer expectations continue to rise quickly. And the digital age has led the hospitality industry to become more competitive than ever, and the pandemic has only accelerated the need for modern hospitality technology.
As the manager of a property in the Hospitality or Healthcare industry, you’re focused on delivering great experiences to every person who passes through your doors. One of the best ways you can do that is by investing in up-to-date data, video, and voice solutions that give guests access to things they’ve grown accustomed to in recent years—such as Wi-Fi and over-the-top content.
