Over the last 14 years, the cloud has grown from an exciting new technology championed by early adapters into a must-have for organizations across all industries. To take advantage of cost savings, scalability, flexibility, and reliability, businesses are increasingly moving their workloads and tools into the cloud. The trend is no different in the Hospitality industry. Today’s leading Hospitality properties are moving to hosted voice solutions, i.e., phone services that are delivered via the cloud, resulting in both lowered costs and happier guests. For example, Marriott is one major brand that has moved its voice services entirely to hosted solutions.