According to a recent survey by J.D. Power, 77 percent of guests said a large flat-screen television was available at the hotel they chose to stay at. Hotel guests also said that they expect to receive free Wi-Fi during their stay, and report lower satisfaction with properties that charge for connectivity. To satisfy your guests, you need to provide in-room technology that is outfitted with all the latest technologies—including IPTV, OTT content, high-speed Wi-Fi, and more.