Are you happy with your Hospitality property’s voice solution? Or have you considered the benefits of upgrading to a new system?
Are you happy with your Hospitality property’s voice solution? Or have you considered the benefits of upgrading to a new system?
Hospitality general managers work to create an environment that is safe for both guests and employees. Unfortunately, sexual harassment of employees has been a significant problem in hotel properties.
According to an analysis by the Center for American Progress, more than 25 percent of sexual harassment charges filed from 2005 to 2015 were from workers in service-focused industries. Of more than 41,000 charges reviewed, 14.2 percent of charges were filed from accommodation or food service workers.
Hotels in New Jersey with 100+ rooms are now required by law to provide staff alert devices to their employees before the end of 2019. This is according to New Jersey Senate Bill 2986, which Governor Phil Murphy signed into law on June 11th, 2019. The bill itself goes into detail regarding the reasoning behind it:
“Due to the unique nature of hotel work, hotel employees are particularly vulnerable to unsafe working conditions because they often work alone in hotel guest rooms, which sometimes may be occupied. This solitary work places them at risk of assault, including sexual assault, and sexual harassment. However, some hotel employers have not adequately addressed the safety concerns of hotel employees.”
Guest needs are not the only priority for property managers and owners; maintaining a safe environment for staff is another critical challenge to address. Industry-wide mandates ensure that hospitality properties of all sizes remain focused on developing a safe environment for all staff.
Over the past 5-10 years, Millennials (individuals born between 1980 and 1995) have been the primary target for hotels and student housing communities alike. Many hotel chains have launched minimalist brands to appeal to this population, and student housing developers have tailored their design concepts to be Millennial-focused with minimalist, modern features, co-working spaces, and open-concept lounges.
HITEC Minneapolis, the world's oldest and largest Hospitality technology show, wrapped up last week after several days of essential education from industry experts and access to new, innovative products from top vendors. With everything from voice-enabled devices to robots, there was a variety of new solutions available for the market; however, one of the most popular products was a simple device developed to support employee safety from TraknProtect, a provider of real-time location technology.
We've put together this comprehensive infographic on what to expect during an Allbridge implementation. Whether you choose a data, video, and/or voice solution, our team is equipped to design and implement the solution for your property needs.
Over the last 10 years, the cloud has grown from an exciting new technology championed by early adapters into a must-have for organizations across all industries. To take advantage of cost savings, scalability, flexibility, and reliability, businesses are increasingly moving their workloads and tools into the cloud.
According to a recent survey by J.D. Power, 77 percent of guests said a large flat-screen television was available at the hotel they chose to stay at. Hotel guests also said that they expect to receive free Wi-Fi during their stay, and report lower satisfaction with properties that charge for connectivity. To satisfy your guests, you need to provide in-room technology that is outfitted with all the latest technologies—including IPTV, OTT content, high-speed Wi-Fi, and more.
Voice technology plays a critically important role in shaping the hospitality experience. Your guests expect to feel right at home during their stays, and in the age of mobile devices and lightning-fast networks, properties need to provide modern solutions that mimic each guest’s at-home experience.