Why are Hospitality TV Services Critical to Guest Satisfaction?

In the age of rapid Internet searches and online reviews, guest satisfaction plays an increasingly important role in the success of any Hospitality business.

That’s because there’s a 91 percent chance customers won’t do business with a company again after a bad experience. Making matters worse, guests who have bad experiences are much more likely to share details about those experiences with their family, friends, and colleagues, or publicly on social media. In an age where 84 percent of people trust online reviews as much as they trust recommendations from their peers, these factors can have tremendous implications on hotels.

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Allbridge: One Year Later

November 28, 2019 marked the one year anniversary of the announcement of Allbridge. Three industry leaders — Bulk TV & Internet, DCI Design Communications, and EthoStream — came together to form one unified company that now serves more than 1,000,000 rooms nationally.

We spoke with the Allbridge CEO, Dave O'Connell, to gain an insight on what led to the creation of the company and what the past year has been like. 

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Three Essential Tech Upgrades to Improve Resident Satisfaction

 

Truly taking your senior living community to the next level starts with offering a modern digital experience—one that replicates or even exceeds what is available in many of our homes. To deliver on that promise, you need to consider the three critical technologies that make it all possible: a robust data network, quality video services, and a dependable voice system.

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A Million Tiny Details | Allbridge + PUBLIC Hotels

The PUBLIC Hotel is a 367-room Ian Schrager hotel in New York City, designed by award winning architects Herzog & DeMeuron with modern guest rooms, luxurious amenities, and jaw-dropping views of the city skyline.

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The Evolution of Senior Living Technology

 
Senior living communities have changed significantly over the last several years. Not only are seniors living longer—on average, a man who turns 65 today can expect to live to 84, and a woman who turns 65 today can expect to live to 86.5—but today’s seniors are also much more technologically proficient than their counterparts were a decade ago. More seniors are moving into communities with smartphones, tablets, laptops, and other wireless gadgets, and the number of devices will only increase as time goes on.
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Four Steps to Buying Hospitality Technology

Investing in any kind of technology can be a difficult decision. By performing due diligence, assessing options, and taking your time, you can find the right solution for your hotel. Are you thinking about investing in a new hospitality technology solution? If so, keep these four steps in mind as you begin the process.

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Senior Living Technology: Quick Tips to Consider

If you've ever searched for a managed Wi-Fi, video, or voice provider for a senior living community, you're probably aware that there are many options available to provide these services to residents and staff. Considering that these systems are a significant investment for your property, it's in your best interest to do your due diligence and research the available solutions, as well as find a provider that can customize and support a solution to meet the unique needs of your community and residents, now and in the future.

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Crucial to the User Experience: Comprehensive Technical Support

In the event your system has an outage or simply isn’t working properly, do you have the resources on hand to rectify the problem internally? Or would you need to call in a hired hand?

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Why Your Senior Living Facility Should Consider a New Video Provider

The baby boomer generation is changing the way senior living properties operate. Not only are these individuals more independent and tech-savvy then their historical counterparts, but they’re also living longer. According to the Social Security Administration, a man who turns 65 today will live to be 84 on average, and a woman who turns 65 today will live to be 86.5.

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Is Cable TV Still Needed at Your Student Housing Community?

"Cable TV is dead."

We have all heard this statement, and we’ve seen articles building up the ‘cord-cutting revolution.’ Consumers are absolutely cutting the cord from traditional television in large numbers, and students maybe even more so. However, while we may not be watching TV in the traditional methods as much, statistics show that we are consuming as much video as before, if not more.

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