In the event one of your tech systems has an outage or simply isn’t working properly, do you have the resources on hand to rectify the problem internally? Or would you need to call in a hired hand?
In the event one of your tech systems has an outage or simply isn’t working properly, do you have the resources on hand to rectify the problem internally? Or would you need to call in a hired hand?
When you think about the latest technology in the Hospitality industry, usually things like high-speed Internet, Wi-Fi, over-the-top content, video, IPTV, and other similar technologies pop into your mind.
If you've ever searched for a managed Wi-Fi, video, or voice provider for a senior living community, you're probably aware that there are many options available to provide these services to residents and staff. Considering that these systems are a significant investment for your property, it's in your best interest to do your due diligence and research the available solutions, as well as find a provider that can customize and support a solution to meet the unique needs of your community and residents, now and in the future.
Senior living communities have changed significantly over the last several years. Not only are seniors living longer—the current life expectancy in the US is 79 years old—but today’s seniors are also much more technologically proficient than their counterparts were a decade ago. More seniors are moving into communities with smartphones, tablets, laptops, and other wireless gadgets, and the number of devices will only increase as time goes on.
In the digital age, the Hospitality industry is becoming more competitive than ever before. Guests’ expectations are constantly changing, and to grow your business, you need to stand out from the competition. It can be valuable to meet and exceed expectations by offering exemplary experiences in every interaction, and this includes technology.
Investing in any kind of technology is a big, often expensive decision. By performing due diligence, assessing options, and taking your time, you can find the right solution for your hotel.
Technology has disrupted many industries over the last decade. Amazon, eBay, and many other online retailers have experienced tremendous growth in the use of e-commerce, leading to the reduction of traditional brick-and-mortar stores. Uber and Lyft have dominated market share over the traditional taxi cab industry. Airbnb and VRBO are changing how vacations and reservations are booked, and streaming services like Netflix and Hulu have uprooted the video rental industry.
The addition of Wi-Fi services to senior living properties is now a standard amenity and less of a diamond-in-the-rough offering. Many Healthcare properties offer Wi-Fi to their residents, either to drive competitive advantage or as an opportunity to upsell them on additional services.
